Privacy & Data Protection

Privacy Policy

Effective: December 3, 2025
Last Updated: December 3, 2025

At Autherise, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information.

1
Introduction & Controller

This Privacy Policy describes how Autherise Inc. (A Delaware corporation, trading as "Autherise", "we", "us", or "our") collects, uses, and protects your personal information when you use our VAT compliance platform and related services.

The Autherise platform is powered and supported by CapEdge Technologies, LLC and operated by Autherise Inc. Autherise Inc. operates in various territories and countries via its subsidiaries and partners.

Data Controller

Autherise Inc. is the data controller responsible for your personal data. We are registered in the State of Delaware, United States.

Scope

This policy applies to all users of our website, platform, and services, including visitors, trial users, and paying subscribers. It covers data collected through our web application, mobile applications, APIs, and any other services we provide.

Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

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Data We Collect

Account Information

  • Name, email address, and contact details
  • Company name, business address, and registration details
  • VAT registration numbers and tax identifiers
  • Account credentials and authentication data

Financial & Tax Data

  • Invoices, receipts, and transaction records
  • VAT returns and tax filing information
  • Bank account details for refund processing
  • Payment and billing information

Usage Data

  • Log data including IP addresses, browser type, and access times
  • Feature usage and interaction patterns
  • Error reports and performance data
  • Search queries and navigation paths

Device Information

  • Device type, operating system, and browser information
  • Unique device identifiers
  • Mobile network information
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How We Collect Data

Direct Collection

We collect information you provide directly, such as when you:

  • Create an account or update your profile
  • Upload invoices, receipts, or other documents
  • Submit VAT returns or compliance data
  • Contact our support team
  • Subscribe to our newsletter or marketing communications

Automated Collection

We automatically collect certain information when you use our services through cookies, analytics tools, and similar technologies.

Third-Party Sources

We may receive information from:

  • Authentication providers (e.g., when you sign in with Google)
  • Integrated accounting software
  • Tax authorities (for verification purposes)
  • Business partners and service providers
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How We Use Your Data

Service Provision

  • Calculate and validate VAT amounts
  • Generate and submit VAT returns
  • Process and store invoices and transactions
  • Manage your account and subscriptions

Communication

  • Send service-related notifications and alerts
  • Respond to support inquiries
  • Provide compliance deadline reminders
  • Send marketing communications (with your consent)

Service Improvement

  • Analyze usage patterns to improve features
  • Develop new products and services
  • Conduct research and analytics
  • Troubleshoot technical issues

Legal & Compliance

  • Comply with tax and regulatory requirements
  • Detect and prevent fraud
  • Enforce our terms of service
  • Respond to legal requests
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Data Sharing

Tax Authorities

When you authorize us to submit VAT returns on your behalf, we share the necessary information with relevant tax authorities in the applicable jurisdictions.

Service Providers

We work with trusted third-party service providers who process data on our behalf:

  • Clerk: Authentication and user management
  • Convex: Database and backend services
  • Stripe: Payment processing
  • Analytics providers: Usage analytics

No Selling of Data

We do not sell your personal information to third parties for marketing purposes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.

Legal Requirements

We may disclose data when required by law, court order, or government request.

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International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States and other jurisdictions where our service providers operate.

Transfer Safeguards

When transferring data internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  • Binding Corporate Rules with our corporate affiliates
  • Your explicit consent where appropriate

EU-US Data Transfers

For transfers from the European Economic Area to the United States, we rely on Standard Contractual Clauses and other approved mechanisms to ensure adequate protection.

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Data Retention

We retain your data only as long as necessary for the purposes described in this policy and as required by law.

Retention Periods

  • Account data: Duration of your account plus 30 days for deletion
  • Transaction records: 7 years (as required for tax compliance)
  • VAT returns: 10 years (regulatory requirement)
  • Usage logs: 2 years for analytics purposes
  • Support communications: 3 years

Tax Record Requirements

Tax authorities in various jurisdictions require businesses to retain financial records for extended periods. We help you comply with these requirements by securely storing relevant data.

Deletion

When data is no longer needed, we securely delete or anonymize it. You can request deletion of your data subject to legal retention requirements.

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Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Technical Measures

  • End-to-end encryption for data in transit (TLS 1.3)
  • AES-256 encryption for data at rest
  • Multi-factor authentication
  • Regular security audits and penetration testing

Organizational Measures

  • Role-based access controls
  • Employee security training
  • Incident response procedures
  • Regular security reviews

Breach Notification

In the event of a data breach that affects your personal data, we will notify you and the relevant supervisory authorities within 72 hours as required by GDPR.

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Your Rights (GDPR)

If you are in the European Economic Area (EEA) or UK, you have the following rights under GDPR:

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements.

Right to Data Portability

You can request your data in a structured, commonly used, machine-readable format.

Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decisions

You have the right not to be subject to decisions based solely on automated processing.

Exercising Your Rights

To exercise any of these rights, please contact us at legal@autherise.com. We will respond within 30 days.

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Your Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know

You can request disclosure of the categories and specific pieces of personal information we have collected about you.

Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale

We do not sell personal information. However, if this changes, you will have the right to opt out.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Authorized Agents

You may designate an authorized agent to make requests on your behalf with proper verification.

12
Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized features.

Essential Cookies

Required for the platform to function properly. These cannot be disabled.

  • Session management and authentication
  • Security features
  • Load balancing

Analytics Cookies

Help us understand how users interact with our platform.

  • Page views and navigation patterns
  • Feature usage metrics
  • Performance monitoring

Preference Cookies

Remember your settings and preferences.

  • Language preferences
  • Theme settings (light/dark mode)
  • Dashboard customizations

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

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Children's Privacy

Our services are designed for businesses and are not intended for individuals under the age of 18.

Age Restrictions

We do not knowingly collect personal information from children. Users must be at least 18 years old to create an account.

Parental Notice

If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.

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Third-Party Links

Our platform may contain links to third-party websites, services, or integrations. This Privacy Policy does not apply to those third parties.

External Websites

We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Integrations

When you connect third-party services (such as accounting software), those services may collect and process data according to their own privacy policies.

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Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

Notification of Changes

We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a notice within the platform

Effective Date

Changes become effective when posted unless otherwise specified. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Review Recommendation

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your data.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Autherise Inc.

A Delaware corporation

Trading as: Autherise

Platform powered by: CapEdge Technologies, LLC

Autherise Inc. operates in various territories and countries via its subsidiaries and partners.

Privacy Inquiries: legal@autherise.com

General Support: hello@autherise.com

Response Time

We aim to respond to all privacy-related inquiries within 30 days. Complex requests may require additional time, and we will keep you informed of any delays.

Supervisory Authority

If you are in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

Autherise - VAT Compliance Platform